Help Center

FAQ

Shipping

How much will shipping cost?

Where do you ship to?

How long is delivery in the US?

How do I track my order?

Warranty, Return & Refund

What does GT Omega warranty cover?

What is your return policy?

Assembly and Product

What is the weight limit for GT Omega chairs?

What is the weight limit for GT Omega cockpits?

I can't find my screws. Where are they?

A piece of my product has broken. What do I do?

My product arrived with parts not attached like they are in the instructions?

What is the difference between the Full Tilt and Multi Tilt Mechanism?

Klarna Pay Later

Pay Later (in 4 instalments)

Who is Klarna?

How does Pay later in 4 work?

Am I eligible for Pay later in 4?

How can I increase my chances of being accepted for Pay later in 4?

What do I need to provide when I make a purchase?

Will a credit search take place against me?

Why have I not been offered Pay later in 4?

What are my payment options with Klarna?

What happens if I cancel or return my order?

What happens if I don’t pay for my order?

I have been asked to go to Klarna's site. Is this correct?

Is my payment information safe?

Can I pay before the due date?

Have you received my payment?

What happens to my statement, when I've returned the goods?

I've received a statement, but I've not yet received my goods.

I have cancelled my order. How long will it take until I receive my refund?

I have asked for a refund. How will I be refunded?

I haven’t received an email with my statement/payment information.

I still have questions regarding payment, how can I get in touch?